Frequently Asked Questions (FAQ)

๐Ÿ“ฆ When will I receive my order?
Orders are processed within 1โ€“2 business days.
Delivery times vary by location:

  • ๐Ÿ™๏ธ Cairo: 1โ€“3 days
  • ๐ŸŒ† Other governorates: 2โ€“5 days

๐Ÿ” Can I return or exchange an item?
Yes โ€” returns and exchanges are accepted within 3 days of delivery, as long as the item is unused and in its original packaging.

To start a return or exchange, just message us on WhatsApp: 01070001727

๐Ÿ’ณ What payment methods do you accept?
We currently accept:

  • ๐Ÿ’ต Cash on delivery
  • ๐Ÿ“ฒ InstaPay on delivery
  • ๐Ÿ’ณ Visa on delivery

๐Ÿ“ Do you ship to all governorates?
Yes, we deliver across Egypt ๐Ÿ‡ช๐Ÿ‡ฌ
Estimated delivery times:

  • ๐Ÿ™๏ธ Cairo: 1โ€“3 days
  • ๐ŸŒ† Other governorates: 2โ€“5 days

๐Ÿ“ฑ Need help? Reach us anytime:
WhatsApp: 01070001727
We're always happy to assist! ๐Ÿ™