Frequently Asked Questions (FAQ)

📦 When will I receive my order?

We process orders within 1–2 business days.
Delivery time depends on your location:

🏙️ Cairo: 1–3 days
🌆 Other cities: 2–5 days

🔁 Can I return or exchange an item?

Yes, you can return or exchange items within 3 days of delivery.
Items must be unused and in their original packaging.

To start the process, contact us via WhatsApp: 01070001727

💳 What payment methods are available?

We accept:

💵 Cash on delivery
📲 InstaPay on delivery
💳 Visa on delivery

📍 Do you deliver to all governorates?

Yes, we deliver all over Egypt 🇪🇬
Delivery time varies by location:

🏙️ Cairo: 1–3 days
🌆 Other governorates: 2–5 days

📱 How can I contact customer service?

You can reach us anytime on WhatsApp at:
01070001727