Frequently Asked Questions (FAQ)

πŸ“¦ When will I receive my order?
Orders are processed within 1–2 business days.
Delivery times vary by location:

  • πŸ™οΈ Cairo: 1–3 days
  • πŸŒ† Other governorates: 2–5 days

πŸ” Can I return or exchange an item?
Yes β€” returns and exchanges are accepted within 3 days of delivery, as long as the item is unused and in its original packaging.

To start a return or exchange, just message us on WhatsApp: 01070001727

πŸ’³ What payment methods do you accept?
We currently accept:

  • πŸ’΅ Cash on delivery
  • πŸ“² InstaPay on delivery
  • πŸ’³ Visa on delivery

πŸ“ Do you ship to all governorates?
Yes, we deliver across Egypt πŸ‡ͺπŸ‡¬
Estimated delivery times:

  • πŸ™οΈ Cairo: 1–3 days
  • πŸŒ† Other governorates: 2–5 days

πŸ“± Need help? Reach us anytime:
WhatsApp: 01070001727
We're always happy to assist! πŸ™